About
Our History
Ruback, Kansas City’s oldest fine jewelry store was founded in 1908 with its first location in downtown Kansas City. Later Ron Ruback, moved to the Country Club plaza opening a beautiful new store designed by Tiffany and Co. Listening to their customers and recognizing a demand for more personalized service, the family later transitioned to a private showroom in Prairie Village. In 2013, Hal and Amy Pollack, family friends of the Rubacks going back many generations, acquired the business. Hal started in the industry over 45 years ago as a distributor and manufacturer to fine jewelry stores around the country. Today, Hal’s daughter Alissa has returned to Kansas City after many years in New York City in the fashion industry to join the business with him! She brings her refined taste and modern sense of style, blending it effortlessly with the company’s old-world traditions and commitment to excellence — the perfect continuation of Ruback's century-old legacy.
Conflict Free Diamonds
We receive many inquiries from customers who have heard about “Conflict Diamonds” and who are legitimately concerned about any possible ethical ramifications about purchasing diamonds. In 2003 the “Clean Diamond Trade Act” was signed into law, which works to exclude rough “Conflict Diamonds” from international trade while promoting legitimate trade.
As Kansas City’s oldest fine jewelry store, we work solely with suppliers and diamond producers that adhere to the Kimberley Process. There are 43 participant countries, including the U.S. and the European Community. Under this process, diamond producing countries certify that diamonds have been mined and sold through legitimate channels. This program is designed to prevent conflict and elicit diamonds from entering the international diamond trade. We greatly appreciate our customer’s desire to shop “conflict free” and will never stray from this practice.
It is our mission to ensure every customer finds Ruback to be as comfortable a jewelry buying experience as possible. We not only want you to love your purchase, we want you to feel confident in the quality of our jewelry, the value you receive, and our integrity.
You Deserve the Best: A Ruback Ring
All of our diamonds are ethically sourced
We are Kansas City's Oldest Fine Jewelry Store
Our second Ruback location was designed by Tiffany and CO
We believe in quality, value of our service, and integrity above all
“We could not have asked for a better experience! We had our rings custom made through Hal at Ruback and it was such an easy and seamless process, even all the way from Indiana…”
“Shopping for jewelry can be so overwhelming and stressful, but we have had nothing but the highest quality experience with Ruback. Hal invests in each one of his clients’ stories…”
“I purchased my fiancé’s engagement ring from Ruback. They were fantastic to work with and the ring is perfect! Hal and Will have an incredible amount of knowledge…”
